All checks will be mailed to you or deposited into your account at the earliest possible time, never later than two working days after receipt of payment. Our office asks that a few guidelines be followed in order to process the payments more efficiently.

1. Checks must be mailed. It is against office policy to allow any child support receiver to pick up his/her check in person.

2. Due to confidentiality of accounts, specific information regarding child support payments will be given over the telephone when identification is provided (both parties' names, social security number, date of birth, etc.)

3. Questions or concerns will be addressed in person, over the phone, by mail or by e-mail. Please include the payor's name and case number on all correspondence to us.

4. If a change of address occurs, it is the responsibility of the recipient to notify the clerk of this change.